RETURN POLICY
Thank you for visiting Cherry Chic Designs website!
Please read return policy very carefully before making your purchase.
RETURNS
No returns or refunds.
Refund are not available, but we can exchange your order for different size in the same design.
Our policy lasts 7 days. If 7 days have gone by once you have received your purchase, unfortunately we can’t offer you an exchange.
EXCHANGES (if applicable)
We are happy to exchange/replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to info@cherrychicdesigns.com and send your item to: Cherry Chic Designs 4030 8 St SE, Calgary, AB T2G 3A7.
To be eligible for an exchange, your item must be unused and in the same condition that you received it and include your receipt or proof of purchase with hang tag attached. It must also be in the original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
All applicable items are returnable for an exchange only, shipping cost will not be refunded.
- Please contact info@cherrychicdesigns.com within three days after received the item
- Merchandise must be unworn and unwashed
- Merchandise must have all tags and hangtags attached
- Original shipping charges are non-refundable
- All exchange items will be shipped or issued AFTER items received question
- Any items being returned please provide a traceable shipping service and number and/or purchasing shipping insurance via email to info@cherrychicdesigns.com if tracking number is not provided we don’t guarantee that we will receive your returned item.
- Items cannot be exchange if they are not received, so please make sure you ship safely and to the correct address
NON-RETURNABLE ITEMS
Additional non-returnable items:
- Gift cards
- Intimate or sanitary goods
- Sale Items
- Gift Orders
- O.O.A.K (one of a kind) apparel
- Special and Custom Orders
- Seasonal items
DELIVERY TIME
Orders will be delivered after payment is received
Standard Ground: 2 - 7 business days after processing
Express Shipping: 2 - 3 business days after processing
SALE ITEMS (if applicable)
Are all final sale, no refund, no exchange and no store credit will be provided.
GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will exchange the product to the gift giver and he/she will find out about your return.
SHIPPING
To return your product, you should mail your product to:
Cherry Chic Designs
4030 8 St SE
Calgary Alberta T2G 3A7 Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.